Are maps Raised Relief Maps or 3D printed?

No! Maps appear to be Raised Relief Maps or 3D printed due a technique that tries to give through lights and shadows relief to the ground (Shaded Relief). They are flat to touch and printed on paper

Can I be able to read all the text on the map?

Text on the map can be difficult to read

for several reasons. Technique used to create 3D effect can covering some of the text and also due font size. In particular it can be hard to read maps' legend with small print size

it will be visible but a magnifying glass might be needed to read the legend text. So if you want to be able to read text we recommend to order a larger print to ensure a better readability

What is the intended use of these maps?

Maps are to be considered as piece of art and art decor and not as technical map. This means that the colors may vary significantly from the original and text may not be fully legible

What are the standard shipment costs for my Country?

Standard shipment cost are free for all Countries

What is the standard shipping times for my Country?

Standard delivery times are 3-8 business for UK. 5-10 business day for European countries and USA. 10-15 business day for the Rest of the World. If you want to be sure about delivery times for your address

My country is not included in your delivery profile

If your Country is not included in our delivery profile

please contact us to know if we can dispatch to your address and to get more information about shipment cost and delivery time

Are there custom duties to pay?

It is possible that there are customs duties to pay on orders that have to reach some European Countries. To be sure if your order is affected by custom duties

please contact us. In any case buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs

it is possible. You can upgrade yourself the shipment from Standard to Express at checkout. In this case there are extra shipping costs. If you need even faster shipping

please contact us and we will see what solution we can offer you

What are the extra costs for Express shipping?

The extra cost for Express shipping ranges from 15€ to 40€ according to Country. Express shipping for framed prints are different. Check the Shipping Policy page for details. Standard shipping is always free

What are the extra costs for Express shipping for framed print?

Costs vary according to the Country. For Europe is 20€. For Australia is 30€. For North America is 35€. For Rest of the World is 40€. You can read more about price in the Shipping Policy at https://www.vizcart.io/shipping-policy. As always if you want to be sure about the final price you can reach us at vizcart@vizart.io

What happens if my order arrives damaged?

Please check your package before accept it in presence of the deliveryperson. If you find damages to the print

take some photos to documenting package and damages. Contact us and attach photos to start the process of replacement. In case prints need to be shipped back

please keep original packaging (if not damaged) or equivalent

exchanges and cancellations for all customers

not only for European customers

What is the timeframe for returning the print?

Contact us within 14 days of delivery and dispatch items back within 30 days of delivery

I need to request a cancellation for my order

We guarante the cancellation within 1 hour of purchase

but get in touch with us anyway

maybe we can help to satisfy your requests also if you are beyond timeframe

What are the conditions of return?

Buyers are responsible for return postage costs. If the item is not returned in its original condition

the buyer is responsible for any loss in value

Can I return all the items purchased?

The following items can't be returned or exchanged: custom or personalised orders and Items on sale

Do you accept custom and personalised orders?

We accept custom orders and you will be able to choose details like: region of interest

size and material. Custom prints do take a little extra time to be created

so the price is higher (we can be sure about price increase only with your details). Also if you choose some particular material or large size print it can be apply extra shipment cost. Contact us to know more info and place your custom order!

so the price is higher (we can be sure about price increase only with your details). Also if you choose some particular material or large size print it can be apply extra shipment cost. Contact us to know more info and place your custom order!